False Counterfeit Complaint Defense
Accused of selling counterfeit products you know are authentic? False counterfeit claims are a common weapon used by competitors and brands to eliminate legitimate sellers. We fight back.
The Counterfeit Accusation Crisis
Why False Counterfeit Claims Happen
Understanding why you're being targeted is the first step to building a strong defense
Competitor Sabotage
Unethical competitors file false counterfeit complaints to eliminate you from the marketplace and steal your sales.
Brand Gatekeeping
Some brands use counterfeit claims to control distribution and remove authorized resellers they didn't approve directly.
Gray Market Issues
Products sourced from authorized international channels may be flagged even when they're 100% genuine.
First Sale Doctrine Disputes
Brands incorrectly claim reselling legitimate products is counterfeiting, ignoring legal resale rights.
Automated System Abuse
Bad actors exploit Amazon's automated complaint system, knowing false claims often result in immediate action.
Test Buy Manipulation
Competitors may buy your product, swap it with a fake, then file a complaint with "evidence."
How We Fight False Counterfeit Claims
Our proven process has helped hundreds of sellers overcome false counterfeit accusations and restore their accounts.
Document Your Supply Chain
We help you compile comprehensive documentation including invoices, purchase orders, authorization letters, and proof of authenticity from your suppliers.
Challenge the Complaint
We draft legal responses challenging the validity of the counterfeit claim, citing First Sale Doctrine rights and demanding evidence from the complainant.
Amazon Appeal Strategy
We craft a compelling Plan of Action that addresses Amazon's concerns while demonstrating the legitimacy of your products and supply chain.
Demand Retraction
We send legal demand letters to the complainant, requiring them to retract their false claim or face legal consequences for abuse of process.
Pursue Legal Remedies
If necessary, we pursue legal action against bad-faith complainants for tortious interference, defamation, and abuse of Amazon's complaint system.
Evidence That Proves Your Products Are Authentic
The key to defeating false counterfeit claims is overwhelming evidence of your legitimate supply chain. Here's what we help you gather:
- Invoices from authorized distributors or manufacturers
- Letters of authorization from brands or distributors
- Chain of custody documentation
- Product authenticity certificates
- Supplier verification and vetting records
- Photos of product packaging, UPC codes, and authenticity markers
- Communication records with suppliers
- Customs documentation for imported goods
Legal Options Against Bad-Faith Complainants
Tortious Interference
Sue for damages when false claims intentionally disrupt your business relationships with Amazon.
Defamation Claims
False counterfeit accusations published to Amazon constitute defamation, entitling you to damages.
Abuse of Process
Using Amazon's complaint system in bad faith to harm competitors is actionable abuse of process.
Unfair Competition
False counterfeit claims used to eliminate competition violate unfair competition laws.
Fight Back Against False Counterfeit Claims
You've built a legitimate business selling authentic products. Don't let false accusations destroy what you've worked for. We'll help you prove your innocence and hold bad-faith complainants accountable.